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Privacy policy

We analyse traffic to this website to help us improve both what we do as a business and the site itself – we want your experience of the site to run as smoothly as possible. Rest assured, we strictly will not use your details for marketing purposes unless you give consent.


Yarner House takes every effort to make this web site as up to date and accurate as possible. However, we cannot be held responsible for any loss, costs or damages incurred as a result of using this Site.


All information contained on this website is property of Yarner House and cannot be reproduced in any format for any purposes without the prior written permission.


Yarner House and the Yarner House logo is a service mark of Yarner House. All other trademarks, product names and company names or logos cited anywhere on this Site are the property of their respective owners.

Intellectual Property Rights

Except as expressly provided, nothing contained in these conditions or anywhere on this Site shall be construed as conferring any licence under any of Yarner House’s or any third party’s intellectual property rights.


You can access the Site and browse the Site without disclosing Personal Information.

Personal Information which you supply whilst using this Site may be held in our computer records. It may be used to offer you new services (by post, telephone, e-mail or fax) which we think might be of interest to you. If you do not want your information to be used for marketing purposes please inform us in writing at: Yarner House, Bovey Tracey, Newton Abbot, Devon TQ13 9LN, UK; or by email.

It is our policy to take all necessary steps to ensure that Personal Information held by Yarner House is processed fairly and lawfully. We will take all necessary steps to implement this policy. All employees of Yarner House and data processors who have access to Personal Information are obliged to respect the confidentiality of your Personal Information.

It is our policy to ensure that all relevant statutory requirements are complied with, including the eight Data Protection Principles contained in the Data Protection Act 1998 and the GDPR 2018.

Information Collected

We look to collect only relevant data and only hold data that contacts have given permission for. Personal Information includes contact details as well as all Special Category Data (eg. booking details, dietary requirements, birthdays, anniversaries). Under section 22 of the PECR we do from time to time reserve the right to market news and offers from Yarner House to existing customers, unless you elect not to receive such information by informing us in writing or unsubscribing from. Contacts who do not open or respond to such correspondence will, after 2 years, be removed from the contact list. New contacts will only receive newsletter information if they have opted in at the point of data collection.

Use of Information

Any personal information voluntarily given and collected may be used to contact you with further details of Yarner House’s current activities or to send details of future initiatives or events. It may also be used for research purposes. You can inform Flexis any time if you no longer require such information to be sent either by contacting us directly or clicking on the “unsubscribe” link that will be on all email newsletters.

Third Party Disclosure

Your personal information is very important and we will not disclose or sell your details to any other organisations.

Data Security

Yarner House takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. Our data is stored in a secure, password protected location. Only users authorised by Yarner House have access to this data.

Integrity of Data

Yarner House takes all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by Yarner House so as to contest inaccurate or incomplete data, verify the information and have it corrected it as appropriate.

Right of Inspection

Anyone can request an SAR (Subject Access Request) to see all personal data that Yarner House holds. This request must be made in writing to the Privacy Officer alongside proof of identity (copy of driving license or passport) and will be responded to within 30 days of the request being received. We would be happy to update any of the details we hold on our database.

Right of Erasure

Any contact has the right to demand erasure of all the information (subject to safeguarding acts) which must be made to the Privacy Officer at Yarner House, Bovey Tracey, Newton Abbot, Devon TQ13 9LN, UK. This will be completed within 30 days of the request being received.

Web Links and Downloads

This web site may display hyperlinks or pointers to other websites maintained by third parties which Yarner House think may be of interest to visitors of the Site. Information placed on any web sites linked to the Site is not under the control of Yarner House. If you decide to access any such information you do so at your own risk. It is always advisable to run an anti-virus programme on all content and materials downloaded from the Internet.

Site Content

Yarner House reserves the right to make changes and corrections to the information placed on the Site at any time, without notice to the visitors to the Site. The ownership of and sole rights to obtain the ownership of the content placed on the Site shall at all times be vested in Yarner House.
You may not modify, reproduce or distribute the content placed on the Site or use any trademarks associated with Yarner House without the prior written. You may download one copy of the content of the Site for your own personal use but you may not in so doing remove any trademark, copyright or other proprietary notice.

Cookie Policy

We use cookies to improve your ordering experience. Cookies are tiny text files downloaded on to your computer, tablet or smartphone when you visit a website. They help us remember you and enable you to use certain features of the site, like saving items in your cart and returning to them later.

In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

For more details see our Cookie Policy.

Path to Compliance

The information on this page is part of the action we are currently taking as we work towards higher levels of compliance. It is our policy to continually improve our privacy levels and will post updates on this page.


If any provision of these terms of use is found to be invalid, illegal or unenforceable for any reason by any competent authority or a court of law, the remaining terms shall continue in full force and effect.

Entire Agreement

These terms of use represent the entire agreement between you and Yarner House relating to your use of the Site.
You agree that you will have no remedy in respect of any untrue representation innocently or negligently made by or on behalf of Yarner Hosue prior to accepting these terms of use whether such representation was made orally or in writing.

Governing Law

These terms of use shall be governed by and construed in accordance in all respects with the laws of England and Wales and in the event of any dispute regarding your use of the Site you shall submit to the exclusive jurisdiction of the English Courts.


This Privacy Policy was last updated on 24 May 2018.